Who’s driving? Keys for managing successful Process Driven Optimization...
When your C-suite asks the question – “How much are we spending on IT and where’s the payback?” – are you able to answer? You shouldn’t have to do it alone! It is critical from the start that business...
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How do we get there? Road map for successful Process Driven Optimization...
In my previous blog we discussed the three critical keys to embarking on successful Process Driven Optimization (PDO) projects. This blog talks about a methodology that I have adopted which enables the...
View ArticleWhat are the rules of the road? How a business rules engine can enhance your...
In my previous blogs we discussed the three critical keys to embarking on successful Process Driven Optimization (PDO) projects and about a methodology that enables the delivery of “right fit” business...
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Think big, Start small, Scale fast
On June 9, 2011 PointSource and IBM hosted an Impact Comes To You (ICTY) Event at The Concession Golf Club in Sarasota, Florida. Impact Comes To You brings content from IBM’s Global Impact 2011...
View ArticleWhy go Mobile?
Recent developments in mobile technologies and related services have fundamentally changed the way we communicate and mobile services have emerged as the key source of opportunity for business...
View ArticleWhat’s it all about? The Agile Value Proposition
There’s a lot of talk about how Agile helps development teams, but, rest assured that the C-suite is not staying awake at night thinking about how they can improve software development — unless of...
View ArticleSocial BPM. Breaking down the barriers between developers and process users.
Toward the end of 2009, Forrester’s Clay Richardson coined the term “Social BPM.” He described it as “processes developed and improved through the use of social technologies and techniques.”...
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Business Intelligence. The Key to Process Driven Optimization
In a previous blog I defined Business Intelligence (BI) as an organization’s ability to connect people with trusted, relevant information so they can make better decisions, faster. Today, I would like...
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Gamification. Why should you care?
When companies apply game design techniques and mechanics to business processes this is commonly referred to as gamification. Earlier adopters have already seen significant improvement in customer...
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Thoughts on change management in BPM
I was recently part of an interview on change management in BPM for ebizQ. I also talked about change management last year in an interview from an event on BPM. I think both posts support my case for...
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